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Published Articles Business Strategy. Customer Service Management, May/June 2000
The Real Meaning of Strategy. 2000 Handbook of Business Strategy, from the publishers of Journal of Business Strategy
The Pyramid of Success: Don't Bury Your Assets, Build on Them. Midrange ERP Magazine, October 1999
Strategic Thinking: A Vital Skill Set for 21st Century Survival. National Business News, May/June 1999
When Advice Isn't Enough: The New Wave of Consulting. Midrange ERP Magazine, May 1999
White Papers Doing e-Business Right
Navigation for Success
CEO Strategy Assessment
Speaking Engagement Topics Think Strategically and Act Decisively The Importance of e-Commerce for Your Global Business Strategies
Press Releases
2000 Press Releases
1999 Press Releases
Links
Books Strategy The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management (Jay Curry, Adam Curry, 2000)
Let's Get Real or Let's Not Play (Mahan Khalsa, 1999)
Clicks & Mortar: Passion Driven Growth in an Internet Driven World (David S. Pottruck, Terry Pearce, 2000) E-Profit: High-Payoff Strategies for Capturing the E-Commerce Edge (Peter S. Cohan, 2000) Smart Things to Know About E-Commerce (Mike Cunningham, 2000) The Business of E-Commerce : From Corporate Strategy to Technology (Breakthroughs in Application Development) (Paul Richard May, 2000)
Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing (Frederick Newell, 2000)
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